FAQ

Nope, just a height limit! You must be 44” or taller to use the Wedge water slides. Life jackets are provided for everyone using the water slides.
There is no age restriction for the lazy river. All children under 52″ must wear a life jacket on the lazy river.

Noooo 🙁

Our Activity Pass includes access to the lazy river and the Wedge water slides for the day, we do not have a pass just for the lazy river.

Yes, we provide tubes for the lazy river. You may rent a cooler tube for the lazy river when you check in.
You may bring your own tube for the lazy river, as long as it is under 55″ across.

No tubes are allowed in the Wedge water slide pool.

We have an incredibly strict ZERO TOLERANCE policy for under age drinkers. If you or someone in your group is found to be underage drinking on Waco Surf property, the entire group will be asked to leave and escorted off premise. We take this stuff pretty seriously here…

You may bring coolers with food and drinks, gas BBQs/grills, chairs, canopies/tents.

You may NOT bring glass, charcoal BBQs/grills or any kind of weapon.

Please carry your ID with you – you will need it to receive a 21+ wristband if you intend on drinking, or buying any alcohol drinks from us.

*Please note: BYOB is only permitted in the slide/river area and not the surf pool/beach area*

We do not have lockers (yet).

Most of our guests carry a waterproof pouch with their phone, credit card, ID and car keys around the park with them 🙂

Travel light, stay light!

But of course! We offer 10% off our activity passes for all serving and veteran military personnel with appropriate ID.

Military discounted tickets must be purchased on site so we can verify the ID.

No dogs are allowed in the Waco Surf Hotel or Houses on property.
No dogs are surf lagoon or beach area, or wetlands activities area.
Dogs are allowed by the cable beach on leash.

Service animals are only allowed with correct marked badges. Service animals are not allowed in any bodies of water. We can direct you where service animals are and are not allowed on property. Emotional support animals are not allowed on property.

We no longer have a direct phone number.

It was clear that the phone wasn’t the solution as you’re always talking to the most recent guest that tried to get in touch (and the phone would ring, quite literally, nonstop). So we made the decision to move everything to digital platforms; it’s timestamped, it’s chronological, and most importantly, it’s the most fair way to handle our finite asset, waves.

You can reach us directly on our Chat Bot messenger on our website, or shoot us an email at [email protected].

The water is filtered through a three-phase, state-of-the-art system that includes disk filtration, media filtration, and the addition of ozone and chlorine.

All water park activity passes including beach club passes can be cancelled up to 24 hours before the day of the reservation for a credit to be used in the same season.

Any unused reservations cannot be refunded after the date for which a reservation was made.

Waco Surf is in no way financially responsible for any travel costs or fees acquired in the rare event that the water park must be shut down due to local or federally mandated closures, and/or unforeseen mechanical, safety or weather-related reasons.

Yes, you may bring your own propane or gas BBQ or grill for The Wetlands waterpark (Grills/BBQs of any kind are not permitted on the surf side of the park).

No charcoals allowed.

Yes, you may bring your own cooler with snacks, drinks and alcoholic beverages to The Wetlands waterpark (BYO alcohol of any kind are not permitted on the surf side of the park). There is no entry fee for coolers, we do have cooler float you can rent to take your cooler around the lazy river with you though 🙂

No glass allowed – even your jar of pickles will be confiscated…

Oh, heck yeah we do! Don’t forget to take your ID with you to purchase any beverages, or drink on site.

The Surfside Shack (requires a beach pass, surfing reservation or lodging reservation to access)

Open: 7am for coffee, 8am for breakfast tacos.

Closed: 8pm for food, 9pm for drinks

Serves: Pinewood fresh brewed coffee, beers, seltzers, water, soda, gatorade, Kind bars, tacos, baked goods

The Dive Bar (requires a beach pass, surfing reservation or lodging reservation to access)

Open: 12-6pm daily

Serves: Cocktails, beers, seltzers, soda, water, vintage snacks and treats

Wedge Grill

Open: 12-6pm daily

Serves: Burgers, beers, seltzers, fountain sodas, water

Lakeside Saloon

Open: 2-7pm Saturdays and Sundays

Serves: Salads, sliders, chicken tenders, fries, cocktails, beers, soda, water

Individual Activity Passes are $39+tax on weekdays and $49+tax on Saturdays, Sundays and public holidays.

Kids passes (aged 6-16 years old) are $15+tax.

Kids 5 years and younger are free.

Sunset Passes are available Monday to Friday, and Sunday. They are not available on Saturdays or public holiday weekends. These are $29+tax and allow you access to the lazy river and Wedge water slides from 3-6pm during the week and 3-7pm on Sundays.

Beach Access is not included in the Activity Pass and is an additional fee (this can be paid online or on site).

Family Activity Passes (not including beach access) are $99+tax for 2 adults and 2 kids.

The Wedge cabanas are located around the shallow wading pool next to the Wedge water slides. They range from $189-269+tax depending on the season and the day of the week!

Each cabana comes with seating for up to 8 people.

The Wedge Cabanas do not come with any passes, these need to be purchased in addition to the cabana rental.

Cabana rental times follow waterpark hours.

The activity passes (individual, family and sunset) do not include beach access – this can be added to your pass for $10+tax/person.

Please note – while the waterpark side of the property is BYOB (no glass), the beach side of the property is strictly non BYOB. Coolers can be left with our staff at the bridge between the 2 attractions.

Parking is free in our back parking lot. If you’d like the convenience of being right up front close to the entrance, we have VIP parking available for $20 for the day. One of our park ambassadors will be able to direct you to both parking lots.

Yes, we have an ever growing and updating performance, soft-top and body board inventory! Please email [email protected] for our latest board stocktake.

Yeah, you’re going to need a reservation. Our surf sessions are usually booked about 2 months in advance, so showing up and hoping for the best is not something we recommend. At all.

We recommend arriving at least  20 minutes before your scheduled session if you have visited us before, and at least an hour before your session if this is your first time. This gives us time to get you checked in at the front desk, check your waiver and pass you a wristband.

If you’re running late, please email us at [email protected] as soon as you can and we will hold your session for you.

If you are going to be more than 10 minutes late to your session, and have not reached out to us, we reserve the right to cancel your session.

Please note : missed sessions are not eligible for refunds, credits or rebooks.

Glad you asked – great question! It changes dramatically, reflecting the air temperature the days before your session! Check the home page for daily water temp updates and recommended wetsuit set ups!

We usually release the public surf (also known as space available) sessions 4-6 weeks out! Space available simply means it’s the surf spaces we have available after we book our Stay and Surf sessions and our private sessions.

If you want peace of mind, stay on site with us with at the Waco Surf Hotel and we can prebook your surf sessions as part of the Stay and Surf program.

Email [email protected] for pricing and availability.

*Stay and Surf session pre-booking is only available until Space Available is released, 4-6 weeks prior to the start of the month. Stay & Surf booked within the 4-6 week timeframe is subject to limited availability.

Whenever you please! We have bookings 24 hours up to 24 months in advance. The further in advance you book, the better selection of dates and times you have access to. You can email [email protected] for all availability and pricing!

Absolutely not. Drones are not permitted in any area of the park – including cable park, surf lagoon, waterpark, accommodations or anywhere on our property.

The beginner/Malibu wave is our smallest wave – reaching knee to thigh height. This is a straight wave, and come in sets of 3 every 30 seconds. There is 30 minutes of lefts, and 30 minutes of rights.

There are coaches in the water with you to help you shred! Soft-top board rental is included in the session price (excluding the optional insurance fee).

The intermediate/longboard/Jetty wave is our mid tier wave – reaching stomach to chest height. This is a mellow rolling wave, and come in sets of 3 every 30 seconds. There is 30 minutes of lefts, and 30 minutes of rights.

Board rental is not included in the session price.

The expert/Lowers wave is our performance wave – reaching chest to head height. This is a screamer of a wave – we’ve seen tube rides and aerials on this setting. There is an expert disclaimer associated with this wave…so it’s serious.
Board rental is not included in the session price. There are 30 minutes of lefts and 30 minutes of rights with a 3-wave set rolling through every 80 seconds or so.

Board rental is not included in the session price.

Short answer – all of them. Long answer – see below.

Expert Private Wave Settings

Freak Peak Wedge – 2 waves that collide from either end of the lagoon. Made for doing airs.

Waco Wedge – Slab barrel wave.

Sissy Sauce – Air wave with section to a barrel section.

3 set lowers – Similar to a wave at lowers/ soft lip able to do cutbacks and get barreled.

Peak Peel – Wedge slab barrel followed by a peeling roller with barrel section then floater section.

Peel Wave – Fast hollow running wave.

Closeout Air – Closeout wave made for doing airs.

Air Section Plus – Air section with a bit more ramp to the section.

3 Set Close – All peeling waves in a 3 wave set. Fast hollow waves.

3 Set Gap – Peeling waves with a 10 second gap between each wave.

Spit – Long fast peeling wave that spits midway to the end.

Intermediate Private Wave Settings:

Air section right and left – Softer smaller air section with close out.

3 set Jetty – A smaller version of the lowers wave. Good for perfecting turns and barrels.

3 set plus – Intermediate version of a peeling wave.

Peel – Fast hollow peeling wave. Good for single longboard wave.

For sure! They can buy a Surfer  Companion Beach Club pass and swim in the lagoon while you boost airs!

We offer Surf Resort Credit instead of Gift Certificates. To purchase these – simply email [email protected] with the amount you’d like on the credit and we will send you the invoice for payment. 

Surf Resort Credits can be used for surf sessions and surf rentals, on site accommodations, cable park passes and cable rentals, and activity passes.

Surf Resort Credits cannot be used for on site food and beverages or merchandise.

*Surf Resort Credits are valid for the surf season which usually ends December of the current calendar year.

What to do if you have a BSR credit or gift certificate.

Our grace period for accepting old/expired BSR credits or gift certificates will end in December 2022. After this, BSR credits, unused sessions or passes or gift certificates will no longer be accepted.

Yep! His name is Rob Henson and he’s the man. You can email our sales department at [email protected] to book him in! He offers video, photography and drone footage, and can deliver it either edited or unedited. If you’re after quick turn around unedited video of yourself to improve between sessions (a popular request), please make sure to bring a hard drive with you so we can upload all content straight onto your hard drive after the session has ended. 

Yes, we try and photograph all public sessions but there is no guarantee we can capture your session or your group. The best way to guarantee footage or images of you/our group is to book a private photographer.

Although we don’t have an age restriction for the surf sessions – we just require that all surfers be proficient swimmers and their parents supervise them either out of the water or close by in the water (but not in the way of other surfers).

For sure! Go to the ‘Rentals’ tab on our Things to do drop down menu to book.

*Please note – BYOB is not permitted on the surf lagoon/beach side of the park.*

Beach Club Cabanas come with 6 Beach Club Passes, additional passes can be purchased on site.

The maximum number of people allowed per cabana is 10.

We strongly recommend boards no longer than 8ft in the intermediate and expert sessions as the pool does get pretty shallow pretty quickly and we’ve seen all too many custom single fins hit the concrete bottom (brutal to watch).

Only soft tops are allowed in the beginner session for safety reasons. Short boards, long boards and anything else that’s not squishy are not permitted and you will be asked to leave the water if you have anything other than a soft top/foam board.

We have several umbrellas on site that you can rent from us – don’t worry about lugging your around umbrella, we got you!

You may bring your umbrella or tent for the surf lagoon beach, but do NOT put any poles or rods directly into the sand as it will rip the liner underneath the sand. Please only use bases or weights to secure the tent or umbrella.

• Any private surf reservations totaling less than 8 hours of surf require full payment at the time of booking. 
• Reservations for 8 hours of surf or more require a 50% deposit at the time of booking (if more than 30 days in the future) and full payment 30 days prior to your surf. 
• All private sessions canceled more than 30 days in advance will receive a surf resort credit for the full amount to be used within the current year. The credit will be either issued to the dollar amount, or the hour amount; whichever is lesser in value. 
• All private sessions canceled 30 days to 14 days in advance of the session start time will receive a 50% surf resort credit for the full amount to be used within the current year. The credit will be either issued to the dollar amount, or the hour amount; whichever is lesser in value.
• Any private sessions canceled less than 14 days before the start of the session will receive no refund or credit. 
• Individuals booking private surf acknowledge that the use of resort credits is subject to availability and that Waco Surf has no obligation to ensure availability. 
• All private surf sales are final. 
• Should surf be canceled by the resort for any reason, the customer will be offered a priority credit for future use. Such a credit will have no expiration. Waco Surf is in no way financially responsible for any travel costs or fees acquired in the rare event that the surf must be shut down due to local or federally mandated closures, and/or unforeseen mechanical, safety or weather-related reasons.

Space Available/Public Surf Sessions

• Waco Surf has no obligation to ensure space available surf availability.
• All sales are final, no credits, rebooks or refunds. 
• Any cancellations will result in the forfeit of any funds received by Waco Surf.
• Should surf be canceled by the resort for any reason, the customer will be offered a priority credit for future use. Such a credit will have no expiration. Waco Surf is in no way financially responsible for any travel costs or fees acquired in the rare event that the surf must be shut down due to local or federally mandated closures, and/or unforeseen mechanical, safety or weather-related reasons.

Stay & Surf Sessions

• All public surf sessions require full payment at the time of booking.
• All public sessions canceled more than 30 days in advance will receive a surf resort credit for the full amount to be used within the current year. 
• All public sessions canceled 30 days to 14 days in advance of the session start time will receive a 50% surf resort credit for the full amount to be used within the current year. The credit will be either issued to the dollar amount, or the hour amount; whichever is lesser in value.
• Any public sessions canceled less than 14 days before the start of the session will receive no refund or credit. 
• Any resort credits that are issued subject to this policy are only valid for the current surf season which usually ends in December of the current calendar year. 
• Individuals booking public surf acknowledge that the use of resort credits is subject to availability and that Waco Surf has no obligation to ensure availability. 
• All public surf sales are final. 
• Should surf be canceled by the resort for any reason, the customer will be offered a priority credit for future use. Such a credit will have no expiration. Waco Surf is in no way financially responsible for any travel costs or fees acquired in the rare event that the surf must be shut down due to local or federally mandated closures, and/or unforeseen mechanical, safety or weather-related reasons.

All cabana reservations shall be paid at the time booked. All cabana reservations may be cancelled up to 7 days in advance for a full refund. Any cabana reservations cancelled within 7 days but up to 48 hours prior to arrival (9:00am of your check in day) shall be issued a resort credit in the full amount of the booking for use within the current season. Any cancellations made within 48 hours of arrival shall receive no refund or credit.

That’s going to be a no from us…

Service animals are only allowed with correct marked badges. Service animals are not allowed in any bodies of water. We can direct you where service animals are and are not allowed on property. Emotional support animals are not allowed on property. Sorry Fluffles 🙁

You can bring:

• Coolers full of all the delicious non-alcoholic drinks you can think of.
• Life jackets for kids under the age of 12 years old.
• Umbrellas and tents – please do not dig poles into the sand. Only use bases or weight to secure umbrellas and tents.
• Reusable water bottles to refill from our Flowater stations across the property.
• Your own surfboard or body board for your surf session.

You cannot bring:

• Your own alcohol (we have 2 bars located on the lagoon you can purchase any liquid courage from).
• Anything made from glass.
• Pets of any kind (service dogs are allowed with correct marked badges, but they are not allowed on the beach or in the water).
• Grills or BBQs of any kind
• Skateboards, rollerblades, roller skates, bikes etc.
• A bad attitude

Please make sure you’ve read our cancellation policy as we follow this pretty closely! You can email us at [email protected] to rebook or cancel your session and we’ll help you according to the policy 🙂

The water is filtered through a three-phase, state-of-the-art system that includes disk filtration, media filtration, and the addition of ozone and chlorine.

There’s a dude in the corner of the lagoon with a bodyboard pushing it up and down. His name’s Reef. And if that’s not the actual answer, it’s probably proprietary…

Right now! We can book your private sessions for any available times in 2022 now, and we can book your Stay and Surf sessions about 3-8 months in advance with a booking in the Waco Surf Hotel. Space available sessions are hands off for us – so head online and you can book these yourself anywhere from a few hours before a session, up to 6 weeks before a session!

Yep! You can book a room in our Waco Surf Hotel, one of our Cabins, a Waco Surf House or an RV spot for today until the end of the year. And great news, we just added our Lakehouse and Roadhouse to our online inventory so you can book 2 nights up to 6 nights in one of our luxe private houses on site.

On-site Lodging

All lodging reservations shall be paid in full at the time booked.

All lodging reservations may be cancelled up to 7 days in advance for a full refund.

Any hotel reservations cancelled within 7 days but up to 48 hours prior to arrival (3:00pm of your check in day) shall be issued a refund of 50% of the full amount of the booking.

Any cancellations made within 48 hours of arrival shall receive no refund.

Customer agrees to read and sign our lodging rental agreement once on site.

You are allowed 1 dog per cabin for an additional pet fee.
No dogs are allowed in the hotel, surf park or water activities area.
Dogs are allowed by the cable beach on leash. Please be a good pet parent and pick up after your dog, we have a lot of barefooted guests…

Why yes! Depending on your accommodation capacity you will receive  adult activity passes for free, and all kids activity passes for free (ages 6-16 years old) – this is included as part of the resort fee. Any additional passes you may require can be purchased at the front desk on the day.

Standard Wave Facing hotel room (Room #1-6) = 2 adult activity passes and 2 kids activity passes

Standard Garden Facing hotel room (Room #7-11) = 2 adult activity passes and 2 kids activity passes

Wave facing Suites = 4 adult activity passes and 4 kids activity passes

2 person cabin (Cabin #1) = 2 adult activity passes and 2 kids activity passes

4 person cabin (Cabin #2-5) = 2 adult activity passes and 2 kids activity passes

14 person cabin (Cabin #6 & 7) = 6 adult activity passes and unlimited kids activity passes

The Lakehouse = 6 adult activity passes and unlimited kids activity passes

The Roadhouse = 6 adult activity passes and unlimited kids activity passes

RV Spots = 0 passes

*Valid for check in and check out dates.

*Includes Activity Pass and Beach Club Pass

No 🙁  You need to book your surf sessions separately. Or have us book them as part of your Stay and Surf package! Email us at [email protected] for more info!

Oh heavens no! If there are any signs smoking has occurred in our cabins, houses or hotel rooms – this will incur a hefty fee when you check out.

If your accommodation is free the night before or following night we can usually accommodate early check in and late check out times for an additional cost. If there is a booking the night before or night after, we may be able to accommodation an early check in or late check out for an additional fee.

Yes ma’am! All our RV sites have 30 and 50 amp electrical, water, and septic/sewerage hook ups.
Each RV site can accommodate 2 vehicles plus an RV under 40′.
*Our RV spots have a height limit of 14ft.*
RV Spot 1 (74x 20)
RV Spot 2 (74×20)
RV Spot 3 (65×20)
RV Spot 4 (55×25)
RV Spot 5 (55×20)

But of course! These are available upon request – just ask our front desk crew for help!

Check in is 3:00pm.

Check out is 11:00am.

No…but you can bring a tent with your camper van or RV and pitch it right next to it! All RV spots can accommodate vehicles up to 40” with additional space.

We limit our RV bookings to 1 week at a time 🙂

You must be over 25 years old to rent any type of accommodation with us.

Loaded question – see below breakdown of each accommodation type and the amenities included. All our accommodation include toiletries, bath towels and sheets.

Cabin 1 – 5 

These have a kitchenette with a microwave, mini fridge, coffee pot and mugs/cups/plates/bowls/silverware.

Cabin 6 & 7

These have full sized kitchens with a microwave, stove, oven, full fridge, mugs/cups/plates/bowls/silverware, pots/pans and cooking utensils.

Standard Wave & Garden facing rooms

These come with a mini fridge.

Houses

These have full sized kitchens with a microwave, stove, oven, full fridge, mugs/cups/plates/bowls/silverware, pots/pans and cooking utensils.

Our Cable Park is open 7 days a week – operational hours follow our Wetlands waterpark calendar which you can see here.

Yep! All shredders need to be 6 years or older.

Yes! We have helmets, life jackets and wakeboard available to rent from our cable shop.

Sure, why not! We have equipment for hire, but bring your own if you’d like!

Pretty fast – 16 mph!