FAQ

*The last entrance to the Lazy River is 1 hour prior to water park close – no exceptions.

*The last journey over the bridge to the beach area (if beach access is included in your pass) is 30 minutes prior to water park close – no exceptions.

Nope, just a height limit! You must be 44” or taller to use the Wedge Water Slides. Life jackets are provided for everyone using the water slides.
There is no age restriction for the Lazy River. All children under 52″ must wear a life jacket on the Lazy River.

All guests under the age of 16 years old need to have a legal guardian with them at all times. They will also need to have their legal guardian sign their waiver on their behalf.

Guests over the age of 16 years old are welcome to visit us, as long as they have a legal guardian sign their waiver prior to arrival.

Noooo 🙁

Our Activity Pass includes access to the Lazy River and the Wedge Water Slides for the day, we do not have a pass just for the Lazy River.

Yes, we provide tubes for the Lazy River. You may rent a cooler tube for theLazy River when you check in.
You may bring your own tube for the Lazy River, as long as it is under 55″ across.

No tubes are allowed in the Wedge Water Slide pool.

We have an incredibly strict ZERO TOLERANCE policy for under age drinkers. If you or someone in your group is found to be underage drinking on Waco Surf property, the entire group will be asked to leave and escorted off premise. We take this stuff pretty seriously here…

You may bring coolers with food and drinks, gas BBQs/grills, chairs, canopies/tents.

You may NOT bring glass, charcoal BBQs/grills or any kind of weapon.

Please carry your ID with you – you will need it to receive a 21+ wristband if you intend on drinking, or buying any alcohol drinks from us.

*Please note: BYOB is only permitted in the slide/river area and not the surf pool/beach area*

We do not have lockers (yet).

Most of our guests carry a waterproof pouch with their phone, credit card, ID and car keys around the park with them 🙂

Travel light, stay light!

But of course! We offer 10% off our Water Park Passes for all serving and veteran military personnel with appropriate ID.

Military discounted tickets must be purchased on site so we can verify the ID.

We no longer have a direct phone number.

It was clear that the phone wasn’t the solution as you’re always talking to the most recent guest that tried to get in touch (and the phone would ring, quite literally, nonstop). So we made the decision to move everything to digital platforms; it’s timestamped, it’s chronological, and most importantly, it’s the most fair way to handle our finite asset, waves.

You can reach us directly on our Chat Bot messenger on our website, or shoot us an email at [email protected].

The water is filtered through a three-phase, state-of-the-art system that includes disk filtration, media filtration, and the addition of ozone and chlorine.

For all 2023 Waco Surf cancellation policies – please see link below:

2023 Waco Surf cancellation policies

Yes, you may bring your own propane or gas BBQ or grill for The Wetlands Waterpark (Grills/BBQs of any kind are not permitted on the surf side of the park).

No charcoals/charcoal BBQs are allowed on property.

Yes, you may bring your own cooler with snacks, drinks and alcoholic beverages to The Wetlands Waterpark (BYO alcohol of any kind is not permitted on the surf side of the park). There is no entry fee for coolers, we do have cooler float you can rent to take your cooler around the Lazy River with you though 🙂

Absolutely no glass allowed on property – even your jar of pickles will be confiscated…

Oh, heck yeah we do! Don’t forget to take your ID with you to purchase any beverages, or drink on site.

The Surfside Shack (requires a Beach Pass, surf reservation or lodging reservation to access)

Open: 7am for coffee, 8am for breakfast tacos.

Closed: 8pm for food, 9pm for drinks

Serves: Pinewood fresh brewed coffee, beers, seltzers, water, soda, Gatorade, granola bars, tacos, baked goods.

The Dive Bar (requires a Beach Pass, surf reservation or lodging reservation to access)

Open: 12-6pm daily

Serves: Cocktails, beers, seltzers, soda, water, vintage snacks and treats.

Wedge Grill

Open: 12-6pm daily

Serves: Burgers, beers, seltzers, fountain sodas, water.

Lakeside Saloon

Open: 2-7pm Saturdays and Sundays

Serves: Salads, sliders, chicken tenders, fries, cocktails, beers, soda, water.

Water Park Passes (access to the Lazy River and Wedge Water Slides)

Adults: $39-49+tax

Kids (aged 6-16 years old): $14+tax

Family (2 adults and 2 kids): $99+tax

Kids 5 years and younger are free.

Water Park & Beach Passes (access to the Lazy River, Wedge Water Slides and Beach)

Adults: $49-59+tax

Kids (aged 6-16 years old): $15-19+tax

Family (2 adults and 2 kids): $139+tax

Kids 5 years and younger are free.

Sunset Passes (access to Lazy River and Wedge Water Slides)

*Available Monday to Friday 3-6pm
* Not available on weekends or public holiday weekends.

Individual: $24-29+tax

Kids: $14+tax

The Wedge Cabanas are located around the shallow wading pool next to the Wedge water slides. They range from $219-249+tax depending on the season and the day of the week!

Each cabana comes with seating for up to 8 people.

The Wedge Cabanas do not come with any passes, these need to be purchased in addition to the cabana rental.

*Cabana rental times follow waterpark hours.

The Water Park Passes (individual, family and sunset) do not include beach access – this can be added to your pass online or on site.

Please note – while the waterpark side of the property is BYOB (no glass), the beach side of the property is strictly non BYOB. Coolers can be left with our staff at the bridge between the 2 attractions.

Parking is free in our back parking lot. If you’d like the convenience of being right up front close to the entrance, we have VIP parking available for $20 for the day. One of our park ambassadors will be able to direct you to both parking lots.

Unfortunately, if you have items issued by BSR, it no longer exists as a company. The new ownership group took over the property in 2021, and BSR ceased to be a company. Waco Surf did have a grace period of accepting credits, passes and sessions from BSR to the new company (something that was not required) but that grace period ended in December, 2022.

BSR credits, unused sessions or passes can no longer be accepted by Waco Surf as we are a new company and have new software platforms as a result.

Yes, we have an ever growing and updating performance, soft-top and body board inventory!

Please email [email protected] for our latest board stocktake.

Once you’ve chosen your shred stick – we’ll ask you to fill out the Surfboard Rental Agreement on site 🙂

Yes, you’re going to need a reservation.

Our surf sessions are usually booked about 2 months in advance, so showing up and hoping for the best is not something we recommend. At all.

Unfortunately, split Public Surf Sessions are no longer allowed for the surf lagoon. Safety is our number one priority and having guests exit and enter the water is a potential safety risk.

We recommend arriving at least  20 minutes before your scheduled session if you have visited us before, and at least 1 hour before your session if this is your first time. This gives us time to get you checked in at the front desk, check your waiver and hand you a wristband.

If you’re running late, please email us at [email protected] as soon as you can, and we will hold your session for you.

If you are going to be more than 10 minutes late to your session, and have not reached out to us, we reserve the right to cancel your session.

Please note : missed sessions are not eligible for refunds, credits or rebooks.

Glad you asked – great question! It changes dramatically, reflecting the air temperature the days before your session! Check the home page for daily water temp updates and recommended wetsuit set ups!

We usually release the public surf (also known as Space Available Sessions) 4-6 weeks out! Space available simply means it’s the surf spaces we have available after we book our Stay and Surf sessions and our private sessions.

If you want peace of mind, stay on site with us with at the Waco Surf Hotel and we can prebook your surf sessions as part of the Stay and Surf program.

Email [email protected] for pricing and availability.

*Stay and Surf session pre-booking is only available until Space Available is released, 4-6 weeks prior to the start of the month. Stay & Surf booked within the 4-6 week timeframe is subject to limited availability.

Whenever you please! We have bookings 24 hours up to 24 months in advance. The further in advance you book, the better selection of dates and times you have access to. You can email private bookings for all availability and pricing!

Absolutely not. Drones are not permitted in any area of the park – including cable park, surf lagoon, waterpark, accommodations or anywhere on our property. If you’d like drone footage (because it is dope), just ask to hire our on house photography team to capture the moment for you!

The Coaster
This small, gentle ground-swell wave provides for an easy rolling take-off. The ride is slow and consistent and allows for plenty of time to work on balance, foot placement, and to begin to understand how to turn your surfboard. The end section closest to the wall, speeds up just slightly, and gives you a chance to ride out on the open face.
This wave gives you two options; a gentle, rolling whitewash on the periphery of the bay, and a knee to thigh high wave on the peak that’s great for progressing from standing up in the whitewash, to starting to ride face waves.

*There are coaches in the water with you to help you shred! Soft-top board rental is included in the session price (excluding the optional insurance fee).

The Runner
Open, lined-up faces allow for high performance and high variety. Our three-wave set provides three different waves to play with; wave 1 has a slightly steeper take-off and initial section, allowing for multiple top turns and a full speed end-section; wave 2 provides a slightly longer line for a racier set up for a bigger finishing turn, and wave 3 has a softer take off, but more drained out end section for a little cover up, and wrapping top-turns.

*Board rental is not included in the session price.

The Peak
This wave gives you the variety and setups you need to push your surfing to the limit. Wave 1 is a steep runner, with a quick take-off and open face perfect for true top to bottom surfing; wave 2 stretches that face out a bit allowing for big wraps and end-section turns at full speed; wave 3 is a slopier take-off allowing you to pump into a steeper end-section for your biggest hacks; wave 4 provides the most stretched out sections for a punchy beach-break-like set up.

*Board rental is not included in the session price.

The Pro session is our new comp wave setting – featuring a few warm up Peak waves, before heading into The Ramp air section and The Wedge barrel section to really test your skills.

Short answer – all of them. Long answer – see below.

Advanced Private Wave Settings:

Freak Peak Wedge – 2 waves that collide from either end of the lagoon. Made for doing airs.

Waco Wedge – Slab barrel wave.

Sissy Sauce – Air wave with section to a barrel section.

3 set lowers – Similar to a wave at lowers/ soft lip able to do cutbacks and get barreled.

Peak Peel – Wedge slab barrel followed by a peeling roller with barrel section then floater section.

Peel Wave – Fast hollow running wave.

Closeout Air – Closeout wave made for doing airs.

Air Section Plus – Air section with a bit more ramp to the section.

3 Set Close – All peeling waves in a 3 wave set. Fast hollow waves.

3 Set Gap – Peeling waves with a 10 second gap between each wave.

Spit – Long fast peeling wave that spits midway to the end.

Intermediate Private Wave Settings:

Air section right and left – Softer smaller air section with close out.

3 set Jetty – A smaller version of the lowers wave. Good for perfecting turns and barrels.

3 set plus – Intermediate version of a peeling wave.

Peel – Fast hollow peeling wave. Good for single longboard wave.

For sure! They can buy a Surfer Companion Beach pass and swim in the lagoon while you boost airs!

Yep! His name is Rob Henson and he’s the man. You can email our sales department at [email protected] to book him in! He offers video, photography and drone footage, and can deliver it either edited or unedited. If you’re after quick turn around unedited video of yourself to improve between sessions (a popular request), please make sure to bring a hard drive with you so we can upload all content straight onto your hard drive after the session has ended. 

Yes, we try and photograph all public sessions but there is no guarantee we can capture your session or your group. All public photography is uploaded ASAP onto this site – ready for your viewing, purchasing and downloading pleasure.

The best way to guarantee footage or images of you/our group is to book a private photographer.

Although we don’t have an age restriction for the surf sessions – we do require that all surfers be proficient swimmers and their parents supervise them either out of the water or close by in the water (but not in the way of other surfers).

For sure! Go to the ‘Surfing’ tab on our Things to do drop down menu and scroll on down!

*Please note – BYOB is not permitted on the surf lagoon/beach side of the park.*

Beach Club Cabanas come with 6 Beach Club Passes, additional passes can be purchased on site.

The maximum number of people allowed per cabana is 10.

We strongly recommend boards no longer than 8ft in the intermediate and advanced sessions as the pool does get pretty shallow pretty quickly and we’ve seen all too many custom single fins hit the concrete bottom (brutal to watch).

Only soft tops are allowed in the beginner session for safety reasons. Short boards, long boards and anything else that’s not squishy is not permitted and you will be asked to leave the water if you have anything other than a soft top/foam board.

Absolutely not. State law requires everyone in our surf lagoon to have a flotation device that can support your weight.

This means no body surfing, hand planes, wompers or just general frolicking and swimming.

If you are accompanying a guest in a private surf session (i.e. filming) you will need a coast certified life jacket. We have some on site you can borrow!

We have several umbrellas on site that you can rent from us – don’t worry about lugging your around umbrella, we got you!

You may bring your umbrella or tent for the surf lagoon beach, but do NOT put any poles or rods directly into the sand as it will rip the liner underneath the sand. Please only use bases or weights to secure the tent or umbrella.

For all 2023 Waco Surf cancellation policies – please see link below:

2023 Waco Surf cancellation policies

That’s going to be a no from us…

You can bring:

• Coolers full of all the delicious non-alcoholic drinks you can think of.
• Life jackets for kids under the age of 12 years old.
• Umbrellas and tents – please do not dig poles into the sand. Only use bases or weight to secure umbrellas and tents.
• Reusable water bottles to refill from our Flowater stations across the property.
• Your own surfboard or body board for your surf session.

You cannot bring:

• Your own alcohol (we have 2 bars located on the lagoon you can purchase any liquid courage from).
• Anything made from glass.
• Pets of any kind (service dogs are allowed with correct marked badges, but they are not allowed on the beach or in the water).
• Grills or BBQs of any kind
• Skateboards, rollerblades, roller skates, bikes etc.
• A bad attitude

Please make sure you’ve read our cancellation policy as we follow this pretty closely!

2023 Waco Surf cancellation policies

You can email us at [email protected] to rebook or cancel your session and we’ll help you according to the policy 🙂

The water is filtered through a three-phase, state-of-the-art system that includes disk filtration, media filtration, and the addition of ozone and chlorine.

There’s a dude in the corner of the lagoon with a bodyboard pushing it up and down. His name’s Reef. And if that’s not the actual answer, it’s probably proprietary…

Right now! We can book your private sessions for any available times in 2023 now, and we can book your Stay and Surf sessions about 3-8 months in advance with a booking in the Waco Surf Hotel.

Space available sessions are hands off for us – so head online and you can book these yourself anywhere from a few hours before a session, up to 6 weeks before a session!

Yep! You can book a room in our Waco Surf Hotel, one of our Cabins, a Waco Surf House or an RV spot for today until the end of the year. And great news, we just added our Lakehouse and Roadhouse to our online inventory so you can book 2 nights up to 6 nights in one of our luxe private houses on site.

For all 2023 Waco Surf cancellation policies – please see link below:

2023 Waco Surf cancellation policies

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Water Park Passes (access to the Wedge Water Slides and Lazy River) are available to purchase at time of booking or on site at a 50% discount for lodging guests (excludes RV spots)! Just select the amount of passes you’ll need for the duration of your trip at check out (e.g. if there are 2 guests staying in a hotel room for 2 nights, you will need 2 passes per day – for a total of 6 passes).

*All guests staying onsite (except RV Spots) have Beach Passes included in their stay.

No 🙁  You need to book your surf sessions separately. Or have us book them as part of your Stay and Surf package! Email us at [email protected] for more info!

Oh heavens no!

If there are any signs smoking has occurred in our cabins, houses or hotel rooms – this will incur a hefty fee immediately when you check out, charged to the card on file. This is stated in your rental agreement upon arrival.

If your accommodation is free the night before or following night we can usually accommodate early check in and late check out times for an additional fee. If there is a booking the night before or night after, we may be able to accommodation an early check in or late check out for an additional fee. Just ask the front desk upon check in!

Yes ma’am!

All our RV sites have 30 and 50 amp electrical, water, and septic/sewerage hook ups.
Each RV site can accommodate 2 vehicles plus an RV under 40′.

RV sites have access to the BBQs and picnic tables lining the cable park lake in the front of the cabins.

Public bathrooms and showers are not available for RV sites.

*Our RV spots have a height limit of 14ft.*

RV Spot 1 (74x 20)
RV Spot 2 (74×20)
RV Spot 3 (65×20)
RV Spot 4 (55×25)
RV Spot 5 (55×20)

That’s going to be a hard no from us, dog. With so much pedestrian movement around our park, any gold carts, mules or e-bikes are not permitted for guests. Push bikes are allowed if you’d like to get from your house, cabin or RV spot to the park – but these cannot enter the park or the beach area.

One wheel and electric skateboards are also forbidden in guest facing areas (the water park and the surf lagoon area).

But of course! These are available upon request – just ask our front desk crew for help!

Check in is 3:00pm.

Check out is 11:00am.

No…but you can bring a tent with your camper van or RV and pitch it right next to it! All RV spots can accommodate vehicles up to 40” with additional space.

We limit our RV bookings to 1 week at a time 🙂

You must be over 25 years old to rent any type of accommodation with us.

Please note, your reservation is subject to cancellation and/or fees if there is not a guest over the age of 25 staying in the rented unit.

Loaded question – see below breakdown of each accommodation type and the amenities included. All our accommodation include toiletries, bath towels and sheets.

Cabin 1 – 5  & Malibu Suite & Trestles Suite

These have a kitchenette with a microwave, mini fridge, coffee pot and mugs/cups/plates/bowls/silverware.

Cabin 6 & 7 & The Lakehouse & The Roadhouse

These have full sized kitchens with a microwave, stove, oven, full fridge, mugs/cups/plates/bowls/silverware, pots/pans and cooking utensils.

Standard Wave & Garden facing rooms

These come with a mini fridge.

Yep! All shredders need to be 6 years or older.

Yes! We have helmets, life jackets and wakeboard available to rent from our cable shop.

Sure, why not! We have equipment for hire, but bring your own if you’d like!

Wakeboards with fins are not permitted. All flotation devices must be USCG certified.

Pretty fast – 16 mph on the advanced setting! We slow that baby down for the Wake Academy sessions though (our beginner sessions).